We want you to love SLIMQA. If you are not completely satisfied, our 30-day money-back guarantee has you covered.
Eligibility
- Requests must be made within 30 days of receiving your order.
- The guarantee applies to first-time purchases through the official website link.
- Unopened and opened packs are accepted.
How to Request a Refund
- Contact our support team with your order number.
- Receive your Return Authorisation and return address.
- Send the product back with tracking.
- Your refund is issued to the original payment method within 5–10 business days of receipt.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, let us know within 7 days with a photo and we will send a replacement at no cost.
Return Shipping
Customers are responsible for return postage unless the item is faulty or incorrect.